Why High Performers Get Overlooked: Understanding the Attribution Bias

Understand the Common Biases That Undermine Performance Attribution In corporate leadership, there is a persistent myth that “results speak for themselves.” If you are a high performer who has ever been passed over for a promotion or seen a less-experienced …

Why Your Employee Won’t Keep You Informed | The Leadership Language That Fixes It

Is fear driving your employee’s decisions? Early in my leadership career I managed someone who was talented, capable, and quietly making my job much harder Not because he didn’t care. Fear was driving his decisions, and I didn’t have the …

What Teaching in a Maximum Security Prison Taught Me About Communication

What Teaching in a Maximum Security Prison Taught Me I teach marketing inside a maximum security prison, which comes with some unique challenges. This experience has reinforced one thing I’ve said all along. If you’re in marketing you know most …

Is ‘Right?’ Your New Verbal Crutch? Why Validation-Seeking Costs You Respect

If you sound unsure, your message becomes negotiable. One of my favorite creators shares powerful, well-researched historical content. Her messages are clear. Her points are strong and important. She’s well spoken and informed. But every so often, she stops and says: …