The Late Email Responder Every office has a late email responder. The person whose delay becomes a predictable part of the workflow. While they might believe silence signals they are high-status or “too busy” to be bothered, they are creating a …
How to Manage Passive-Aggressive Colleagues
The Silent Saboteur You’re leading a strategy session, ask for feedback, and a colleague gives you an enthusiastic thumbs-up. “I’m 100% behind this,” they say. You leave the room feeling like the team is aligned. But three days later, you …
What Teaching in a Maximum Security Prison Taught Me About Communication
What Teaching in a Maximum Security Prison Taught Me I teach marketing inside a maximum security prison, which comes with some unique challenges. This experience has reinforced one thing I’ve said all along. If you’re in marketing you know most …
Is ‘Right?’ Your New Verbal Crutch? Why Validation-Seeking Costs You Respect
If you sound unsure, your message becomes negotiable. One of my favorite creators shares powerful, well-researched historical content. Her messages are clear. Her points are strong and important. She’s well spoken and informed. But every so often, she stops and says: …
Why That Email is Costing You Influence
Use the Right Level of Communication (It Matters More Than You Think) Most people focus on what they’re saying at work, but few people think about how they’re delivering it. The format you choose: video, phone, email, or text, sends …
The Words That Cost You Credibility at Work
Small language choices can make you sound confident and authoritative Most people think credibility at work comes from experience, intelligence, or results. Those things matter, but they are not the only signals people use to decide whether to trust what …
Breaking the Cycle: How Women Are Socialized to Defer to Men and the Workplace Impact
From an early age, girls are taught to be agreeable, and to avoid threatening male authority. Here’s an uncomfortable truth. From an early age, girls are taught—both explicitly and implicitly—that their role is to accommodate, to be agreeable, and to …
4 Habits That Quietly Undermine Your Leadership
If you’re serious about leading with clarity, confidence, and credibility, it’s worth checking yourself on these four tendencies. Even the most well-intentioned leaders can fall into patterns that gradually erode trust, morale, and performance. These behaviors aren’t always dramatic or …
How to Shut Down Mansplaining Without Losing Your Cool
I’ve had multiple clients ask me how to handle mansplaining, so this blog is for them. Many of us have been there. Someone explains something to us in a condescending way, assuming we don’t know what we’re talking about. When …
How to Lead From Any Seat
Learn How to Lead Using Language Many people believe leadership comes with a title. Research suggests otherwise. Studies from MIT Sloan show that in ambiguous leadership situations, people often defer to perceived status rather than actual expertise. In other words, …
10 Habits of Wildly Successful Career Women
For me the ability to travel equals success Success doesn’t just happen. It’s not magic, luck, or some secret sauce only a few women get access to. It’s built. Decision by decision. Habit by habit. You don’t need to overhaul …